Customer Service

About Us

Vehicle Dimensions

Quality at Europe-Vans BV

We understand better than anyone that your commercial vehicle is essential for your company. That's why we strive for 100% customer satisfaction. You can see how we guarantee our quality below.

Selection

It starts with purchasing. We exclusively buy from fixed suppliers. These are mainly lease companies and brand dealers at home and abroad. We mainly select carefully driven commercial vehicles with a demonstrable maintenance history. Our volume allows us to purchase in bulk and this results in an excellent price-quality ratio.

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Transport

We manage the transport ourselves. There is every chance you will have spotted our combination before.

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Technical inspection

Our commercial vehicles are first subjected to a thorough inspection before they are offered for sale online. This process takes place at our 2nd stock location at Energieweg 8. The technical inspection includes a check of the engine, gear box and drive line. The commercial vehicle undergoes an optical inspection and is professionally cleaned.

Offer

In order to stand out from our competitors, we aim to offer our customers an online image of the commercial vehicles on offer which is as clear and realistic as possible. You will recognise our advertisement by a uniform and clear photography method. Our pricing speeds up a quick sale, especially in combination with our quality! We keep the turnover rate high by regularly comparing our prices with the market.

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Sales

Irrespective of whether you buy or lease, we will provide you with clear and unequivocal advice. Our starting points are clear agreements, fast delivery and a satisfied customer. We will provide you with honest advice, as we’re not tied to any particular brand or bank. This also applies to your Financial Lease. Exchanging your current commercial vehicle is possible too. Your possible exchange will be included in a proposal which will seamlessly link into your needs.

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Delivery

It goes without saying you’ll want to start using your commercial vehicle as soon as possible following your purchase. In most cases you will be on the road in just a few working days. We would recommend taking out a warranty package. This warranty offers national coverage. You are very welcome to come back to us for any warranty work, but in most cases you will also be able to contact your own local garage.

100% Satisfied

We strive for 100% customer satisfaction. We see every sale as a basis for the next one. Take a look at our reviews and hopefully we’ll also be able to include your review in the future.